Prepare for a Career and Three National Certifications
Focus on customer service, marketing and merchandising knowledge for positions in fashion retail and fashion marketing, fashion apparel, home and garden, and gifts. You will also gain the communication, leadership and decision-making skills necessary for success. First-hand learning experiences include a retail lab, shopping zone field experiences and in-class professional projects. In addition to the competitive advantage of work experience, you will also be prepared to take the Customer Service and Sales, Advanced Customer Service and Sales, and Retail Industry Fundamentals certifications.
General Education Requirements:
All general education requirements necessary for graduation are met through the courses in the program as indicated above. Students who wish to take courses that differ from the general education courses indicated above must complete a course substitution request form. To access the form, login to the MyCCP portal, and in the Student tab, under Electronic Forms, click on the Records and Registration Forms link, then choose Request For Course Substitution Of Graduation Requirement link. A more detailed explanation of the College’s general education requirements is also available.
Customer Service Representative
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
in the region
in the region
- Address client questions or complaints about products or services
- Use your industry knowledge to solve problems
- Demonstrate your leadership, communication and critical thinking skills
How well does it pay?
New workers generally start around $44,102. Normal pay for Property, Real Estate, and Community Association Managers is $65,414 per year, while highly experienced workers can earn as much as $171,892.