The Service Connection – Customer Service Training
Providing great customer service is a key goal of any successful business. This half-day workshop lays the foundation of good customer service attributes and skills to meet customer expectations and service standards. You will learn to identify and develop interpersonal skills to enhance your effectiveness in your interactions with both internal and external customer needs and concerns for providing excellent service and establishing a strong service culture.
4 hours | Tuition: $159
Location: Main Campus, Center for Business and Industry
Thursday, Nov. 21, 2019; 9 a.m – 1 p.m.