In this course, students learn the management skills and knowledge required to run a hotel operation. Students learn the responsibilities and managerial functions of housekeeping, engineering, front desk, and non-room revenue streams. Room revenue management, accounting practices unique to only the lodging industry, marketing and sales, and guest safety will also be included. Students will learn about the relationship between various departments and the importance of each department in the success of the hotel.
THM 110, which may be taken concurrently