This course is an overview of the hospitality industry and includes an introduction to the principles of hospitality management. The course begins with the history of the industry and proceeds to examine various sectors in the industry including resorts, hotels, restaurants, tourism, cruises, clubs, theme parks, meetings and conventions, and gaming. Career opportunities in each industry segment are identified.
Tourism & Hospitality Management Courses
THM 110 - Introduction to the Hospitality Industry
THM 112 - Introduction to Tourism
This course introduces students to travel and tourism at levels from local to international. The scale, scope, and organization of the industry are discussed. The development and management of natural, cultural, heritage, and recreational resources of tourism is emphasized. Issues related to the economic, technological, and political aspects of tourism are identified.
THM 110, which may be taken concurrently.
THM 130 - Hotel Management
In this course, students learn the management skills and knowledge required to run a hotel operation. Students learn the responsibilities and managerial functions of housekeeping, engineering, front desk, and non-room revenue streams. Room revenue management, accounting practices unique to only the lodging industry, marketing and sales, and guest safety will also be included. Students will learn about the relationship between various departments and the importance of each department in the success of the hotel.
THM 110, which may be taken concurrently
THM 140 - Gaming & Casino Management
This course examines theories and management practices related to casino games, including the organizational management, staffing, regulations, internal control, and reporting requirements of gaming operations. The scale, scope, and organization of the industry are discussed. Issues related to the economic, sociological, technological, and political aspects of gaming are identified.
THM 180 - Human Resource Management
This course focuses on the human resource management skills and knowledge required to operate a hospitality business in which a key ingredient to success is labor management. Students will learn the responsibilities and managerial functions of the HR department, including hiring, training, and evaluation while studying the hurdles to achieving targeted outcomes.
THM 240 - Introduction to Event Management
This course is an introduction to the event planning industry with an emphasis on the role and relevance of the industry to society. Students learn about the multi-disciplinary nature of event management to gain the foundation of practical skills and knowledge needed to succeed in the events industry. Students will be introduced to common and emerging information technologies in the event management field.
THM 266 - Introduction to Hospitality Law
Students will learn the history of law and its impact on the hospitality industry in an ever shifting legal environment. Contracts, business structure, guest safety, and liability are all covered to provide a broad overview of legal issues that affect hospitality managers.
THM 276 - Food and Beverage Management
This course focuses on the management skills and knowledge required to successfully operate a restaurant. Students will learn the responsibilities and managerial functions of the front of the house areas, including beverage management, cost control, and customer service. Students will also learn basic culinary skills in order to gain a thorough knowledge of the back of the house and production and revenue issues that need to be controlled.
THM 278 - Hospitality Marketing
Students learn and apply principles of marketing and selling products and services with specific reference to hospitality and leisure industries. Students create a marketing plan for a hospitality business.
THM 285 - Dining Room Management
This course focuses on the elements of creating a favorable guest experience in a restaurant setting. Students incorporate management practices in running the front of the house of a restaurant. Dining room organization, from place settings to communicating with the back of the house to operating a Point of Sale system and managing the reservations for a meal, are included. Students learn to troubleshoot customer service issues while working in a team setting, both as a leader and as a team member.
THM 290 - Tourism and Hospitality Management Work Experience
This course provides work experience related to students' career interests in a supervised environment. Students are expected to recognize the relationship between principles taught in the Tourism and Hospitality Management curriculum and practices in the workplace. Employer evaluation and students' reports are required and provide the basis for evaluation of student performance