Tourism and Hospitality Management Proficiency Certificate
Essential Finance, Marketing and Management Skills for Success
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Program Duration: Short-term
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Degree Type: Proficiency Certificate
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Total Credit Hours: 18
About This Certificate
Learn how to enter one of the area’s largest industries. Gain the foodservice, human resources, customer service and leadership knowledge for exciting careers in tourism and hospitality operations. Course topics include hotel management, food and beverage management, and hospitality marketing. Credits from this program count toward the Tourism and Hospitality Management associate degree, allowing you to achieve your educational goals at your own pace.
Course Sequence
Launch Your Career in Tourism and Hospitality
- Tour Guides and Escorts – est. salary $34,787*
- Reservation and Transportation Ticket Agents and Travel Clerks – est. salary $44,226
- Hotel, Motel, and Resort Desk Clerks – est. salary $31,456
Career Outlook
Median Salary of a Concierge
Number of Jobs in the Region
10-year Job Outlook in the Region for Concierge
Concierge
Assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Starting Pay: $23,634
Typical Tasks
- Make reservations for patrons, such as for dinner, spa treatments, or golf tee times, and obtain tickets to special events.
- Provide information about local features, such as shopping, dining, nightlife, or recreational destinations.
- Make travel arrangements for sightseeing or other tours.
- Receive, store, or deliver luggage or mail.
- Pick up and deliver items or run errands for guests.